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Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information.
Effective Date: January 1, 2025
1 Information We Collect
At FlowlyDataStream, we collect information that helps us provide better budget planning services to our users in South Korea and beyond. We're transparent about what we collect and why we need it.
Account Information
When you create an account, we collect your name, email address, and password. We also store your budget preferences and financial goals you choose to share with us.
Financial Data
Budget categories, income information, expense tracking data, and financial goals you input into our planning tools. This data remains encrypted and is never shared with third parties.
Usage Information
How you interact with our platform, which features you use most, and technical data like your IP address and browser information to improve our services.
Communication Data
Messages you send us through our support system, feedback forms, and any correspondence related to your account or our services.
2 How We Use Your Information
We use your personal information solely to provide and improve our budget planning services. Here's exactly what we do with your data:
Service Delivery: We use your financial data to generate personalized budget recommendations, track your progress toward goals, and provide insights about your spending patterns.
Account Management: Your contact information helps us communicate important updates, respond to your questions, and verify your identity when you need support.
Platform Improvement: Usage data helps us understand which features are most valuable and identify areas where we can make the platform more intuitive.
We never use your information for advertising purposes or share it with marketing companies. Our business model is based on subscription fees, not data monetization.
3 Data Security Measures
Protecting your financial information is our top priority. We implement multiple layers of security to keep your data safe:
Encryption
All data is encrypted both in transit and at rest using AES-256 encryption standards. Your financial information is never stored in plain text.
Access Controls
Only essential personnel have access to user data, and all access is logged and monitored. We use multi-factor authentication for all administrative accounts.
Regular Audits
We conduct quarterly security audits and penetration testing to identify and address potential vulnerabilities before they become issues.
Secure Infrastructure
Our servers are hosted in certified data centers with physical security measures, backup power systems, and 24/7 monitoring.
4 Your Privacy Rights
Under South Korean data protection laws and our commitment to privacy, you have several important rights regarding your personal information:
Access Your Data: You can request a copy of
all personal information we have about you. We'll provide this
in a readable format within 30 days of your request.
Correct Information: If any of your personal
information is inaccurate or incomplete, you can update it
directly in your account settings or request our assistance.
Delete Your Account: You can permanently
delete your account and all associated data at any time through
your account settings. This action cannot be undone.
Data Portability: You can export your budget
data in common formats (CSV, PDF) to use with other financial
planning tools if you choose to leave our platform.
Limit Processing: You can ask us to limit how
we process your data in certain circumstances, though this may
affect the functionality of our services.
5 Data Retention and Deletion
We keep your information only as long as necessary to provide our services and comply with legal requirements:
Active Use
While your account is active, we retain all data necessary to
provide budget planning services and maintain your financial
history.
30 Days
After account deletion, we keep a backup copy for 30 days in
case you change your mind. You can request permanent deletion
during this period.
7 Years
For legal compliance, we may retain certain transaction records
and tax-related information for up to 7 years as required by
South Korean financial regulations.
Forever Deleted
After retention periods expire, all personal data is
permanently deleted from our systems and cannot be recovered.
6 Information Sharing and Disclosure
We don't sell, rent, or trade your personal information. We only share data in very limited circumstances:
Service Providers: We work with carefully vetted companies that help us operate our platform (hosting, payment processing, customer support). These partners sign strict confidentiality agreements and can only use your data for specific services we authorize.
Legal Requirements: We may disclose information when required by law, such as responding to court orders or protecting against fraud. We'll notify you of such disclosures unless legally prohibited.
Business Transfers: If FlowlyDataStream is acquired or merged, your data may transfer to the new entity. We'll notify all users and ensure your privacy preferences are honored.
We never share your financial data with advertisers, marketers, or other companies for their commercial purposes. Your budget information stays private.
7 International Data Transfers
While we primarily serve users in South Korea, some of our infrastructure and service providers are located internationally. When your data crosses borders:
We ensure adequate protection through standard contractual clauses and adequacy decisions recognized by South Korean privacy authorities. All international transfers maintain the same level of protection as domestic processing.
Our primary servers are located in South Korea, with backup systems in Singapore and Japan. These locations were chosen for their strong privacy laws and proximity to our user base.
8 Cookies and Tracking
We use cookies and similar technologies to improve your experience on our platform:
Essential Cookies: These keep you logged in and remember your preferences. They're necessary for the platform to work properly.
Analytics Cookies: We use these to understand how people use our platform and identify areas for improvement. You can opt out of analytics tracking in your account settings.
No Advertising Cookies: We don't use cookies for advertising or tracking you across other websites.
You can control cookie preferences through your browser settings, though disabling essential cookies may affect platform functionality.
Privacy Questions or Concerns?
If you have questions about this privacy policy or want to exercise your privacy rights, we're here to help. Our team typically responds to privacy inquiries within 2 business days.
Email Us
help@flowlydatastream.com
Call Us
+82 31 715 2905
Mail Us
925-5 Sin-dong, Yeongtong-gu, Suwon-si, Gyeonggi-do, South Korea